beckettsimonon.com Reviews
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4.6 / 5
Average user rating
176
Total reviews
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beckettsimonon.com Reviews
Read real experiences from customers of beckettsimonon.com.
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Hina Mehta
April 10, 2026
first time customer for Beckett and you earned my trust for lifetime
I am a first time customer for Beckett Simonon and ordered two pairs. I am so pleased to receive the quality shoes. They are true to the words "handcrafted". It's the most comfortable shows I have ever owned and especially inside lining is so soft that feet feels like its in sponge. Excellent quality leather inside out. Very pleased with their customer service too.
Sabrina Salinas
March 31, 2026
The customer service is exceptional!
The customer service is exceptional. I originally ordered a custom made to order shoe for my soon to be husband to wear at our wedding next month and didn't realize the long lead times for receiving. The customer service team was incredibly communicative and transparent about the expected arrival time, which made it easy for me to realize that the shoes wouldn't make it in time, which led me to inquire for alternatives. They presented me with all of the available options in my partners size and got them shipped out that same day. We received the shoes yesterday and the quality is incredible. Excited for him to wear these on our special day and for future events!
customer Andy LoRusso
March 20, 2026
Outstanding customer service and…
Outstanding customer service and support. Reps were open to hearing my needs regarding the time it takes to creat a good product. I pray more people purchase from this first class company
Shaun Grady
March 12, 2026
Had a mix up with shipping that was…
Had a mix up with shipping that was mostly due to UPS making a mistake. Even though Beckett didn’t have to do anything they made it right by sending me a whole new pair. Great company and great customer service. I will be purchasing again
Clay Goldston
March 11, 2026
Beckett Simonon has great quality shoes…
Beckett Simonon has great quality shoes for a very reasonable price. The website is easy to navigate, ordering is easy and the customer service has been excellent also.
mary henke
March 6, 2026
If I could give more stars I would
If I could give more stars I would! These shoes are incredible, the craftsmanship the quality is amazing and the comfort is unbelievable. Right out of the box these shoes feel like a favorite go to shoe for comfort. This is my 4th pair of B.S. shoes and certainly not my last! The bigger plus is that the customer service is outstanding!
Keith Navratil
March 5, 2026
Beckett Simonon Truly Stands Behind Their Products
I've always loved the style of Beckett Simonon’s shoes. I ordered a pair of the Morgen trainers and eventually had an issue with the heel wearing prematurely. I don’t wear sneakers often, so while the pair was still relatively new to me, it had actually been a couple of years since the original purchase.After feeling disappointed with the quality, I left a review and was quickly contacted by Sebastian from their team. He apologized and explained they had been going through a design transition aimed at improving long-term durability. He then offered me the option of receiving a new pair or applying the value toward another pair.I was genuinely impressed by their dedication to making things right. The communication was prompt, thoughtful, and very helpful throughout the process.It’s rare for a company to go to these lengths to resolve an issue, so I wanted to make sure I shared this experience.
Baffour Nkrumah-Appiah
March 3, 2026
Excellent customer service and support
Excellent customer service and support, even though I had a time issue, I was treated with care and respect a customer requires. I am definitely coming back.
Andrew
March 3, 2026
Two things surprised me
Two things surprised me. 1. The build quality. The materials, construction, and appearance out of the box are excellent. It looks and feel better than other popular premium brand of dress shoes. There is a bit of “weight” to them, but I think that’s just the quality of leather, wood, and rubber. But not heavy on your feet. 2. The comfort level of these dress shoes is excellent as a pair of dress shoes (maybe because they are Derbies and not Oxfords). They are not sneakers, so let’s not compare them. I feel like I can wear them all day, even without them breaking in yet. If you are traveling for business as a professional, and can only bring one pair of shoes, these Beckett Simonon Durham Derbies are it. Recommend. I would buy another pair, in another color.
Christopher Hoffman
February 26, 2026
I didn't realize each dress shoe was…
I didn't realize each dress shoe was made to order, so I attempted to cancel. However, customer service gave me a few options to settle the issue and I am extremely satisfied.
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