beachwaver.com Reviews
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3.6 / 5
Average user rating
388
Total reviews
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beachwaver.com Reviews
Read real experiences from customers of beachwaver.com.
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Michelle Swisher
March 11, 2026
If your flat iron is defective...prove it, over and over and over.
I purchased a Beachwaver flat iron from Walmart. It's my second one, I love the first one. The second one was not made correctly. The irons do not lay flat against one another, the top does lie flat the bottom does not. My hair when it goes through the bottom part it slips through. When my hair goes through the top part it pulls a few strands and it hurts. I've contacted the company about this and its like I asked them to give me their first born child. I had to send a number of photos and the receipt 4 times. They keep asking for the same thing. I have never dealt with a company with a worst return policy. They are responsive, but if you consider responsive as asking for the same thing over and over again then I'm out. Bad, bad business. I will not buy anything from them again.
Rachel
February 19, 2026
A hairbrush was missing from my order
A hairbrush was missing from my order, which was disappointing. After I reached out to Beachwaver Co. to inform them of the processing/packaging error, I was quickly refunded. It was such a relief to get the refund and made me confident to purchase again in the future (which I did!)
Meaghan Finneron
February 13, 2026
Appreciate the fast help!
Although I didn't receive the correct color of the item I ordered, they were very quick to help with multiple options to help resolve the issue. Would still happily order from this company.
Hayley Garrison
February 10, 2026
Excellent customer service
Excellent customer service. They always respond quickly and are very helpful. I’ve own 3 Beachwavers in different sizes. They are my favorite curling iron.
Peta Jamieson
February 9, 2026
Worked amazing for the first couple of…
Worked amazing for the first couple of times. Then it wouldn't work at all. It would either not rotate or it would have a mind of its own when I had my hair wrapped around the barrel. I would be holding it and it would start rotating towards my head and I would have to rip my hair out to get it separated. I emailed and asked for a replacement and they advised me to make sure it was the only thing plugged into the powerpoint and hold the home button down for 3 seconds. Which i did, and it still didnt work. It completely stopped working the last time i used it so I emailed again, to which I was then out of warranty. Dont bother. Ive purchased the Tymo curl pro plus and its much better.
Eileen Johnson
January 31, 2026
Does not work!!
I bought the beach waver curling iron, the newest one out. My hair is past my shoulders. I downloaded the directions which are easy to understand. It heated up fast (the only good thing about it) After I blew dried my hair I sectioned it in smaller pieces because it’s thick but that doesn’t matter since it says “”It works on fine, medium and thick hair”” It only took me 3 times to get the hang of it. It’s not hard to use. I paid $99.00 from Amazon. Before I bought it I watched a lot of videos on TT. Every single one the ladies had these beautiful curls. They were perfect curls. So I took the plunge. Well, I mines well used a stick from a tree! I did not get one curl. Nothing. It’s not defective either. I don’t understand what voodoo they used in those videos because on my hair it did not work, not one curl. The piece of hair I was using had a tiny, very tiny half of a wave that you couldn’t even tell. I was so frustrated. I got out my curling iron which is the same size as this crap. I had beautiful curls. My hair looks amazing just by using a regular curling iron (the same exact size as the stick. If you want to try it, good luck. If you want to get frustrated and have to go through the hassle of returning it then by all means buy it. I wanted to warn others that’s why I’m writing this review.
Juana Nunez
December 23, 2025
Customer service really help they hear…
Customer service really help they hear you out they help you as soon as they can they are the best anytime I have an issue they always resolve or answer my questions
Donita Messer Walter
December 22, 2025
BUYER BEWARE
BUYER BEWARE. I purchased a back up curling wand on Beachwaver Black Friday sale. It was not a final sale item but they still would not allow me to return or exchange for a larger curling wand. My advice is to read the return policy with this company because they do not show you during your purchase that it is not refundable or exchangeable. I found the Customer Service to be very poor. Plenty other companies for this type of product so spend your $ elsewhere.
Nikki Sydlow
December 15, 2025
Quick and easy customer service to…
Quick and easy customer service to mitigate my issue of not receiving the original item
Patricia Solis
December 15, 2025
Beachwaver Company is a Unique
Beachwaver Company is a Unique, and trusted hair products. I’ve been using them for over 3 years and I’m very happy with my hair results
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