basso.co Reviews
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Join 162+ users reviewing BASSO CO. Read verified ratings and real customer experiences on basso.co before you order.
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1.5 / 5
Average user rating
162
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for basso.co.
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basso.co Reviews
Read real experiences from customers of basso.co.
Brands may not incentivize or pay to hide reviews.
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Jeroen
February 10, 2026
No response regarding a refund
No response regarding a refund, after sending purchased items back to their company.
Maria Gamburg
January 11, 2026
The size of the boots didn’t match & I…
The size of the boots didn’t match & I sent it back . NEVER GOT a refund !!!!!!Thieves !!
Heather Coachman
June 28, 2025
Amber T was an amazing server
Amber T was an amazing server! We will definitely be back. She was so attentive and made sure we had drinks & food that we’d like
Rachel Ganz
June 9, 2025
Do Not Buy Basso Shoes
I ordered two pairs of shoes on Basso.coAnd after waiting over a month , One of the pairs was not the one I ordered , and also the wrong size I’ve written the company back and they are not responding. I don’t recommend anybody shopping on this website and buying their shoes they’re crappy and they’re poor Customer Support.
Angela Doman
December 22, 2024
I ordered a size 8
I ordered a size 8, American shoe for three different pairs of shoes. They came as a size 7, which don’t fit to make matters worse. The quality of the shoe was awful. It smells of chemicals in the bottom has no traction to return the shoes I will have to put out money for the return. That makes no sense to me being that a mistake. Why do I have to pay for it? Please read this review and don’t buy their shoes
Malene Frederiksen
October 23, 2024
The boots broke after 3 weeks and they…
The boots broke after 3 weeks and they dont respons in customer service
Georgia McDermott
May 6, 2024
This place is a TOTAL SCAM
This place is a TOTAL SCAM! Do not buy from this store.I ordered a sweater which looks amazing and oversized in all the product imagery. When it came the product looked nothing like what was advertised onsite and could more likely be worn as a crop top than an oversized sweater. I’ve tried to contact them multiple times on their site and I’ve never heard back. This place needs to be shut down 🤬
Lauren Fischetti
February 24, 2024
DONT ORDER! SCAM
I would give this place zero stars if I could. Both boots never arrived. I should’ve read reviews. Some people say they were delivered but not the shoes they ordered. Looks really cheap from ali express. They will not refund you.
keisankki
December 22, 2023
Ordered 3 pairs of shoes. All were wrong and/or damaged
Ordered 3 pairs of shoes. 2 EU44 and 1 EU39. One of the EU44s were the wrong shoes and also damaged but fit like EU44 size. They replaced it but with the same wrong pair and now they won't respond to my emails. The other EU44 and the EU39 shoes don't fit like they are a half size too small. They won't do anything about this. How does 1 pair of EU44 fit and another doesn't? Both from men's section. Basically I bought 3 pairs of which all were wrong. I wish I looked at reviews before buying. Don't waste your time.
MK
November 17, 2023
Cheap trash and expensive returns
The return address is not given on the website, but you can find out an address in the USA on request. Costs 48€ insured as a 5kg parcel with DHL from germany.The quality of the shoes I bought was the cheapest trash from China. It is beautifully presented on the website, shipped in classy black boxes and sold with shoe bags - just a sham. It is the cheapest plastic and stinks of chemicals. Lightweight shoes made from thin materials. 80€ Basso shoes are the equivalent of 25€ China trash from Amazon.
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