artistworks.com Reviews
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3.7 / 5
Average user rating
679
Total reviews
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artistworks.com Reviews
Read real experiences from customers of artistworks.com.
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Joe
February 27, 2026
2 Mandolin Courses
I’m on my second year of Mandolin lessons at ArtistWorks. First year I pretty much completed Sierra Hull’s course. Even though I’m intermediate, she likes students to start with the beginner lessons and I’m glad I did. She is an excellent ( Grammy nominated ) artist and teacher.Now I’m in the middle of Mike Marshall’s Mando course.Also excellent teacher. Both Sierra and Mike have much different ways of teaching but IMO both are really great.Highly recommended !
Consumer
January 24, 2026
Unauthorized charge and cancellation request – Immediate refund required
Dear ArtistWorks Support,I am writing regarding an unauthorized charge on my bank account.I have only one active subscription with ArtistWorks:Jazz Drums with Peter Erskine, which was renewed on December 11, 2025 for €200.39.Capture d’écran 2026-01-22 à 12.14.40.pngHowever, I have just noticed a new charge today of €129.17, which I did not authorize.Capture d’écran 2026-01-22 à 12.16.25.pngWhen I check my account, I now see a so‑called “Music Theory” subscription.I want to be absolutely clear: I have never subscribed to this service.This charge is therefore unauthorized.I formally request the following:Immediate cancellation of the “Music Theory” subscriptionImmediate refund of €129.17Written confirmation that no other services will be added to my account without my explicit consentI only want to keep my Peter Erskine Jazz Drums subscription.I do not accept being enrolled in any other courses without my approval.If this refund is not processed immediately, I will:Cancel my Peter Erskine subscription,And file a formal complaint with my bank and the relevant consumer protection services for unauthorized billing.This situation is extremely disappointing and unacceptable. I expect a prompt resolution.Sincerely,Sébastien Mirković
Skip Rutherford
August 28, 2025
Signed up for beginner Flamenco class
Signed up for the flamenco class with the the “world renowned” Noa Drezner. HORRIBLE INSTRUCTOR! One of the first lessons was an Arpeggio warm up scale. She identified the first couple of chords then proceeded to say “and this, and this, and this” to identify chords. I’m a beginner. I wasn’t even able to identify the finger placing on the chords due to the camera angles! A complete rip-off of my money!
Mark Partain, AuD
May 6, 2025
I'm so split on ArtistWorks
I'm so split on ArtistWorks. I signed up for a year course on my non-primary instrument, and quickly realized that I'd rather be taking a different course. I emailed them and they moved me over to one that I enjoyed, but I burned through most of the course material pretty quickly. It's in their FAQ that they will change you to a different studio, but only once. Now I'm 2 months into my year without much left to do. I'm learning mandolin now, and know they have a great mandolin course, but I could only access it by purchasing another subscription. The self-study courses are also good, but are only guitar and bass. I can see how good their courses are, and I'm going to buy that second subscription as a month-to-month, but it's a frustrating model they set up. I wish I could change instructors month-to-month, because as a multi-instrumentalist, I'd get much more out of that, and I wouldn't have to take out a mortgage to do it, haha. My rating is based on money rather than quality of content.
Rick
February 19, 2025
Video exchange issue
My issue was, in my view, an odd one, but Dan took hold of it, addressed my problem, and got back to me in short order. Problem solved.I have had a couple of problems that I guessed might be hard to address. Dan took them on, got back to me quickly on all of them, and corrected the issue.I am very impressed with the quality of support from ArtistWorks. And Dan, you're the best
Giuseppe Boscherini
October 30, 2024
ArtistWorks is musician-friendly
I have recently enrolled in the 'Eric Marienthal- Jazz Saxophone' online course with ArtistWorks.The course is well structured and packed with resources, backing tracks and score sheets. The videos are beautifully recorded and informative. Having widely researched other online music courses, I would highly recommend the ArtistWorks one for any musician at any level.
Kevin Williams
October 4, 2024
Excellent product.
I have had a great experience with Artist Works after several courses. Dan the customer service manager has always been great to work with when I had a question. Very enjoyable.
Al
October 1, 2024
Paul Gilbert guitar school is awesome
Enrolled into the rock online guitar school years ago and I highly recommend it! I find it cheaper than in person guitar classes and I love the idea of video exchanges that allow you to work at your own time.
Mel Turbyfill
September 4, 2024
Picking Progress: How Sierra Hull's Mandolin Course Is Reshaping My Musical Journey
I have been playing the mandolin several years, yet mastery of its fundamentals eluded me, prompting my enrollment in Sierra Hull's Bluegrass Mandolin course for a one-month trial. The course framework necessitates a progression from elementary to complex tunes, beginning at a foundational level. While initially underestimating the beginner’s curriculum, I quickly recognized its value in solidifying my foundational skills. Sierra methodically introduces each tune, allowing students to progress at their pace and submit performance videos for critique. Her timely feedback is instrumental, leveraging her profound expertise to enhance student proficiency. The ability to view the student exchange videos for each tune adds substantial value to the learning experience. Recognized as a premier mandolin instructor, Sierra's approach is characterized by her cheerfulness, precision, and motivational teaching style. The immediate impact and clarity of course benefits led me to opt for the annual subscription, anticipating continued enjoyment and skill enhancement through her guidance.
Fred Cavese
August 13, 2024
Super Content and Customer Service
Top-notch lessons for all talent levels and student video feedback from Tony Trischka make the bluegrass banjo course well worth the investment. And ArtistWorks' customer service is great. When I had a small issue with my account, I submitted an inquiry online and Dan corrected it right away. Highly recommend ArtistWorks!
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