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Max Meliorist
April 3, 2026
The insane automated security is driving me nuts. I add a new credit card that's in my name, I order stuff. The result: my order gets canceled and my account locked. I wish this was the first time...
H P
April 2, 2026
I was charged exorbitant fees by a third-party vendor and appealed to Amazon A-Z Claims. At first they agreed with me and offered a full refund, and then rescinded and now I am seriously out-of-pocket. Very disappointed in the position Amazon took on this issue.
Kevin Swanson
March 17, 2026
I have no issues with the company itself, only the delivery drivers.Most don't put the package at the door. Instead they leave it on the step, requiring me to put shoes on to go outside to retrieve it. Again, most do not ring the doorbell. I am retired, so home most of the time. I would like to know when a package arrives so I can grab it before it gets covered in snow or rain, and before it can get stolen. My other beef is with the drivers who drive onto my driveway when it's snowing, thereby packing down the snow, making it difficult to shovel afterwards.
chris l
March 14, 2026
Terrible! Ordered a mattress for my kids, upon opening it, there was bed bugs all over it. We immediately threw it out and contacted amazon support, basically told to go dig it out the trash and take photos for them...no thanks, maybe one of these supervisors would like to come touch it to verify. Needless to say im out $130 with no product and no refund. Amazon is slowly going down hill. Terrible.
Angeline
March 13, 2026
A continuous 💩 show. In my Subscribe & Save Amazon is charging me more than full price of what the item is currently listed!! Example: Churu cat treats 100 pack is listed at 53.01$ with the Subscribe & Save price listed as 50.36$ and I am suppose to get 10% off. They charged me 53.41% and then took 5% off!!! This is months in a row now with their promise of reimbursement but refuse to call me back or submit a gift card. All issues since they took my yearly Prime payment 🤔
Manon Mercier
March 10, 2026
Paying for Prime which promoted next day delivery and now that is no longer the option. Nothing is next day delivery so why pay for something you no longer get! Very disappointing since "they've" made their money the customers are no longer valued. Wish they had an equal competitor.
F
March 10, 2026
Horrible service, delayed deliveries, fake reviews.Overpriced , slave workers, dumping.
Lorell
March 7, 2026
When product was ordered a note was left to deliver to side door. Multiple times the delivery is thrown over our gate to the front door and the gate has a sign also stating to deliver to side door. I believe the drivers are unable to read English and probably don’t have a drivers licence to begin with.
Larry Verigin
March 2, 2026
Amazon gave cut and paste responses to my 40lb everything tossed in a box, subscribe & save orders.First they offered to reimburse me for a broken jar of marmalade then they wanted me to itemize all the other broken, damaged and dented items. I foolishly wasted hours and hours with one way communication. Then I realized: My issues were neither being read or resolved. It was all cut & paste customer service responses. Now, I only order one thing at a time, and Never Subscribe & Save. Forty pounds of damaged goods with no packing, just chucked in a box? No, not anymore. I had over 50 items in my subscribe & save now I have zero! Anything else is ordered one at a time only. Amazon had no cut & paste responses to resolve their mistakes!
Bob Henry
February 26, 2026
ordered a product, and it was supposed to arrive today by 10 pm nothing arrived
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