alpinestars.com Reviews
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3.3 / 5
Average user rating
120
Total reviews
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alpinestars.com Reviews
Read real experiences from customers of alpinestars.com.
Brands may not incentivize or pay to hide reviews.
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Paulina Chacha
April 10, 2026
Very happy with the qualitiy!
Very happy with the qualitiy!
Kevin Burdet
March 24, 2026
Fast and easy
Easy comunication
mark
March 6, 2026
Really disappointed with the service…
Really disappointed with the service from Alpinestars. I ordered a jacket and trousers but received a pair of boots. Initial customer services were quick to reply but now they have gone quiet, can't guarantee I will get my items shipped out as they "might be out of stock" and will not ship until I go through an outdated returns process that requires me to have a printer and use UPS.Is it really so hard to send out the items that I ordered!
Tommy Dee
February 22, 2026
Biker Warning
⭐ Trustpilot Review (TikTok Biker Warning)Title: Bikers Beware – TikTok Seller Using the Alpinestars Name Looks Like a ScamThis review is for anyone seeing biker leathers, gloves, or protective gear advertised on TikTok.I ordered items from a TikTok seller using the Alpinestars name. Months later, nothing has arrived. The tracking number they gave me does not exist on any courier system. I contacted them four times asking for a valid tracking number or any update, and I received no proper reply.Only afterwards did I discover that this seller is not the real Alpinestars brand. It appears to be a copycat operation using the name to target TikTok customers. I also found other reviews reporting the same issue — orders disappearing, fake tracking numbers, and people calling it a scam.At this point, I believe this TikTok seller may be operating fraudulently. No delivery, no real tracking, and no customer support.If you’re a biker looking for leathers or gloves, please be extremely cautious. Based on my experience, please take this review seriously before continplating buying from this seller on TikTok.
ΑΛΕΞΑΝΔΡΟΣ ΒΟΥΛΓΑΡΗΣ
February 19, 2026
Because I had all the information in…
Because I had all the information in time and everything was organized perfectly
Marijus Sabonaitis
February 12, 2026
Great experience
Great experience. Always good quality.
Adam Barnes
February 9, 2026
One star
One star. I bought an Alpinestars Absolute V2 suit with a Plasma airbag. In my accident, the side that hit the ground held up. But the airbag tore a 200 mm hole on the opposite side. I’ve waited since November, calling multiple times, and received no explanation. If Alpinestars believes this isn’t a defect, I need to understand why. This is a serious safety concern for others. I’m open to resolving this directly, and I’ll gladly update this review if we can address it. I just want clarity and a fair resolution.
Paul King
February 6, 2026
I ordered boots that were alas too…
I ordered boots that were alas too small so had to return them. the returns process was easy and very quick ,and received full refund promptly. very good service
Balázs Csikós
February 4, 2026
Good and easy process with great follow…
Good and easy process with great follow up!
Tim W
January 24, 2026
Ripped off on returns
I ordered an $805 helmet from Alpinestars, it was too small, they allow returns, but you have to pay for it. I ended up paying UPS $110.00 (their cheapest with insurance), so basically it costs you $110 just to try on a helmet....I will never give Alpinestars another penny of my money.
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