aloyoga.com Reviews
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1.4 / 5
Average user rating
1157
Total reviews
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aloyoga.com Reviews
Read real experiences from customers of aloyoga.com.
Brands may not incentivize or pay to hide reviews.
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imogen
March 31, 2026
ordered 2 items on 2 separate occasions…
ordered 2 items on 2 separate occasions - arrived promptly and all items have washed well, which was surprising having read the numerous reviews below. Maybe i have just been lucky so far but i cannot fault them
Iris Niedd
March 29, 2026
This is trash
I mean, the way they look on Instagram and TikTok, its all shiny and perfect, but that is not what you get at all. The warehouse sounds like a total disaster from what they told me, they could not even track down my return package. Customer support just keeps ignoring my messages, like they do not care one bit. It feels like they are pretending the problem is not there. If you are thinking about ordering, I would say stay away to avoid all this hassle. Their real setup is nothing like the fun vibe online, kind of misleading if you ask me.
Rina Dadia
March 27, 2026
I am extremely disappointed with my…
I am extremely disappointed with my recent experience with Alo Yoga.I placed an order totaling ₪1,674, partially paid with a ₪466 gift card and the rest by credit card. I returned an item worth ₪498 and was refunded ₪466 back to my gift card, with the remaining ₪32 not returned to my original payment method. I asked if they could refund the full 498 to my credit card as I kept other items and don’t see why that “466” cannot be used for the items I did keep!When I contacted customer service to clarify this, instead of receiving a clear explanation or resolution, I was told that my account is “suspicious” due to “inconsistencies,” without any further details. As a long-time customer who has spent a significant amount with this brand, I find this response both vague and inappropriate.I made multiple attempts to resolve this directly but did not receive a proper explanation or solution. I am simply requesting the correct refund amount and a clear justification for the claim made about my account.At this point, I cannot recommend purchasing from Alo Yoga due to poor customer service and lack of transparency in handling customer issues.
paul john velasco
March 25, 2026
Pilling
an hour agoNewJust want to share and see if anyone has the same issue w quality? Im just wondering if mine is an isolated case or just a simply a defect in their apparel…. And i have reached out to Alo store in northpark and customer service online. Purchased a mens hoodie for $158.00 a few months ago and barely used it since i traveled to Asia for two months and i don't need the hoodie lol. I reached out to the store and to ask them about the quality cause its pilling… forms little balls of lint and fiber… reached out to customer service and provided them with all the info they asked. Date of purchased, amount last 4 digits of the card used. At the end of it all they want me to go back to the stoe in North Park which the store told me to go online!!! Attached is a picture if the hoodie. Shame cause its my first purchase at alo and li love the hoodie design.
Kat Grimmett
March 23, 2026
Terrible customer service for returning item from UK
I ordered an item which I wasn't aware of it being sent from America. The item quality itself was ok and the delivery time quick. The item was too big for my daughter and I needed to return it from the UK. This was when the problems started. The item needs to be returned to the USA. The item got stuck in customs in America, no information about why given. I have liaised with customer services over 10 days, held over 1 hour on their live chat yet still no one seems to be able to hear or see the information I am given them for my refund. Photographic evidence of the tracking also provided. Very poor customer service. Fine if you don't need to return anything but if you do it's not fun. Still waiting on my refund of £120!
Libby Hunt
March 22, 2026
The fact that this company leaked a…
The fact that this company leaked a receipt of a customer to be used against her in an absurd way, is disgusting and I will never shop with them.
Harriet Metcalfe
March 21, 2026
Do not purchase from this brand they…
Do not purchase from this brand they steal your money Order number 34792602Bought 3 items paid £251 on store credit the rest on Klarna ( so I am covered if nothing comes with this brand I don’t trust ) Returned all 3 as they were not suitable and only received a refund for 1 . £256 I am out of pocket raised it with there warehouse was meant to have an update in 3/5 working days 11 working days on now and still no refund they steal your money , provide shocking customer service and are the worst brand I have ever ever purchased from . I have even emailed Daniel Harris telling him the poor service and you still get ignored ! Lululemon all the way ALO yoga ate theifs
Emily
March 21, 2026
Don't order here
Don't order here, they list my return item and don’t refund my item. Even I send evidence for sending the return item.
Erika s hulte
March 21, 2026
Serious concerns for data security
Looking for a quality vendor for travel clothes for our European trip this summer. Since data is clearly not secure, we’ll be looking elsewhere.
Ka
March 20, 2026
No confidentiality
No confidentiality. Shares personal receipts with the public. Does not uphold standards with employees
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