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albertsons.com Reviews

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Join 134+ users reviewing Albertsons. Read verified ratings and real customer experiences on albertsons.com before you order.

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1.7 / 5

Average user rating

134

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for albertsons.com.

Score

1.7

out of 5

Bad

134 Reviews

5

11%

4

1%

3

5%

2

5%

1

78%

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albertsons.com Reviews

Read real experiences from customers of albertsons.com.

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E

Evelyn Inaba

March 1, 2026

Albertsons for U coupons scam

Been shopping at Albertsons almost exclusively for 5+ years since moving to Idaho. They dominate the area here. Was aware their prices are higher (Fred Meyer matches them), so became a member to take advantage of coupons. Noticed recently, although I clipped their coupons on their site, it was not included at the register. Last week a coupon offered $10 off $10 or more of purchased produce. Thought it a mistake so I went to customer service and asked. They said it was legit. Get home, look at my receipt, it’s not there. I truly believe their coupons are a scam. Will not buy from them again.

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Neil Solon

February 25, 2026

Albertsons is GREAT

Albertsons in Lake Elsinore is FABULOUS! I have been shopping there for 10 years. The personnel is not only helpful but also so nice. Never had a problem in all these years. Veronica the manager is an Angel! Neil Solon

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IHR TANTRUM

February 24, 2026

CRIMINALS !

I had groceries delivered one time and accidentally somehow pressed a fresh pass button the charges me $12.99 a month and has been doing so for over a year I've never used it since the first time I've counseled it at least four or five times yet here I just find out I'm still being charged $12.99 every month. I don't understand why such a large corporation has to be such a rip off and steal money this way they obviously have their fresh pass button to join in a place where it can be accidentally hit as many websites are designed this way purpose and to cause confusion to customers pretty low life way of doing business. I do not recommend this store due to their business practices and their lack of morals.

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Mary J Alexander

February 15, 2026

They bump up the prices then have a…

They bump up the prices then have a sale which still brings the price to a lower high price.

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Maya Brewer

January 17, 2026

HORRIBLE 1601 S Melrose Dr, Vista Store Delivery

At the 1601 S Melrose Dr, Vista store - HORRIBLE delivery and refund experience!I placed a grocery delivery order on 12/22 for a dinner party on 12/24. The delivery arrived without the main item—the standing rib roast. As a result, I had to place a second order the following day just for that missing item.I requested a refund for the missing item ($89.97) on 12/24/2025. I was initially told to wait one week. When I followed up, I was informed that the refund had been approved and was “pending store approval,” and I was asked to check back again the following week.As of today, 1/16/2026, the refund is still pending—nearly three weeks later.I have been using your delivery service regularly over the past few months, but this experience has been extremely disappointing. A missing main item and a three-week delay on a confirmed refund is unacceptable, and it has caused me to lose confidence in continuing to use this service. ATROCIOUS!

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Consumer

January 14, 2026

I moved to Oceanside in June 2021 I’ve…

I moved to Oceanside in June 2021 I’ve been shopping including delivery for 90% of my shopping 1500 per month.. emphasis on Oceanside location have fabulous crew. They’ll go extra mile for their customers.. stark contrast to corporate. They refuse credit 3 hour late delivery plus am incomplete order. I told corporate they would be nowhere without store personnel. I advise people go straight to the store if they were to be treated with the courtesy and respect, they deserve. I certify this is true and correct.Josiane Breton.

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Van C

January 11, 2026

Red flag on their grocery delivery

Red flag on their grocery delivery. They pick you short dated items!! Expires within few weeks. Pbj normally lasts 1 year and I just got one expiring few months. Yogurt just got a few and it expires soon. So frustrating.

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customer

December 28, 2025

I purchased a vegetarian item from the…

I purchased a vegetarian item from the freezer..not only was it sold $4 more expensive than a competitor, it was 18 months out of date...the management didn't seem bothered at all

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Tessa Odessa

December 22, 2025

On October 18

On October 18, 2025 I had ordered a hefty amount from Albertsons via the app. As they’re “approaching” with my order, I can see on the map thing on the app that they’re having issues either finding parking, or they realize I don’t have a car so that mean I don’t have the key for the gate therefore they’d have to actually park their car and bring in my groceries in the front of my apt. Instead of calling me like Albertsons has you leave your number and any details needed for the driver to be able to find exactly where I’m at… they panicked and they literally dropped it off to the apt #41 that’s down my street. I’m disabled. So when I talk to customer service they tell me that my refund request is denied and to go around my neighborhood and literally ask if my order was dropped off there. I talk to customer service AGAIN a couple days later and they said they approved my refund request. Nothing. I STILL haven’t received my 187 dollars back NOR my groceries or even an apology for their crappy service.

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Joseph Taub

December 7, 2025

The company is rotten

The company is rotten. They hire staff for new stores and hire people who are told they are full time, which is what people need. Then after a few months they start cutting hours 40 turns into 35. 35 turns into 20. 20 turns into 10 or 5. They kill their morale, run off the glue and talent they hired on. And leave their department managers left to fill in all the holes they created which is unrealistic. Then the highest paid person in the department ends up working 60 hours a week in an attempt to keep their department from falling apart due to half the hours being sliced. Then they blame the managers for A. Working too many hours and B. For the problems and lack of consistency in their department when everything was to their standard before they butchered peoples livelihoods. Albertsons will also cut these hours through ALL departments , even the departments whos labor is well below projections. Their logic is the stores labor is too high and instead of focusing cuts in the departments whos labor is high they cut across all departments. So if for example, the meat department and bakery department have 20% or less labor on average, but stupid starbucks has 75-100% labor costs, they ruin the parts of the store that matter to carry crap no one cares about. This kills the customer experience and the exact reason I drive an hour to shop at HEB when im 10 minutes from Albertsons. This company will always be third string with the leadership the corporate office exhibits. Happy employees make happy customers.

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