aiper.com Reviews
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4.3 / 5
Average user rating
2907
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for aiper.com.
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aiper.com Reviews
Read real experiences from customers of aiper.com.
Brands may not incentivize or pay to hide reviews.
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Jennifer K
March 30, 2026
Delivery Spead
The communication for the order was fantastic. The order arrived super fast as well!
Frank Merenda
March 30, 2026
2 hydrocomm pro faulty units and difficult refund process
The hydrocomm pro was purchased in Nov 2025 but the pH calibration refused to work after a month. After emailing aiper they say there are no probes available nor new units either. If I prepared to wait without a timeframe of when they are due. I agreed and after over a month I received a new unit. This unit failed to read orp from day 1. Emailed them again after already emailing them dozens of times and their resolution is a $50 refund. What a insult and pathetic attempt. I now want a full refund as I am not confident that these units are not fit for its purpose. Nor am I confident that I can buy new probes as they have been out of stock since my first complaint. These are to be avoided and so is aiper customer service. Not acceptable
Terry Boylan
March 30, 2026
i hope it works
i hope it works
ALEX TASSIS
March 29, 2026
Took forever to get product and…
Took forever to get product and communications were completely hopeless
SRQ Fred
March 27, 2026
WONDERFUL Customer Support
I experienced repeat problems with my X1. Aiper customer service was more than a consumer could ask for.
Karen+LaTour
March 26, 2026
I wrote requesting warranty assistance…
I wrote requesting warranty assistance on a Surfer S2 I purchased from you last summer. I described the issue and Komrebi suggested that I check my trash for missing screw. I ordered a new basket from you, it arrived today and there is no screw in the blades. I don’t have a receipt from when I bought it, but I am sure your company knows when they shipped it to me.Love the product, hate the warranty and will not recommend you to neighbors asking about it!
Glenn Kerns
March 26, 2026
Great service
Easy communication, great prices and fast delivery. 100% happy and recommended
Tony Ashley
March 26, 2026
Great pool cleaner doing excellent job
Great pool cleaner doing excellent job
John
March 25, 2026
Very hard to set up the water sensing…
Very hard to set up the water sensing unit and called to get some direction and couldn't give me direction has to get more detailed help figure out what's wrong don't know when I'll hear back from somebody
Francisco Jose Relaño Sanchez
March 25, 2026
Very competitive prices with a high…
Very competitive prices with a high technology components. Easy way to buy ando trusted payment. Fast sending and very good package.The robot works fine and does as it's spected to do. Fine mapping and enought battery for a 6x3m pool.Easy way to charge.
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