abt.com Reviews
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Join 479+ users reviewing Abt Electronics. Read verified ratings and real customer experiences on abt.com before you order.
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3.8 / 5
Average user rating
479
Total reviews
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abt.com Reviews
Read real experiences from customers of abt.com.
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Laurence Spudic
April 10, 2026
I had a great experience with the…
I had a great experience with the installation of my new stereo system.Thank you for the wonderful experience of having a great installation.Thank you.LaurenceDyer Indiana.
Angie Thompson
April 10, 2026
Pleasantly surprised
My original Alexa device would no longer update as it was many years old. While shopping around I found a great deal on an Echo Dot at Abt and ordered it. I was impressed by the ease of ordering and the fast delivery. This was my first purchase from Abt but it won’t be my last!
Anonymous
April 10, 2026
Everything about the buying and…
Everything about the buying and delivery process was smooth and easy
V. Page
April 10, 2026
Got a Amana washer
Got a washer Amana, from them. Very happy so far with purchase and they customer service.
Scott Mckeny
April 5, 2026
everything went great your install guys…
everything went great your install guys were friendly 'put runners down to protect the floors and were good. I would definitely recommend Abt
MKING
March 30, 2026
Very pleased with Abt!
Finding the refrigerator and optional ice maker I wanted worked well, and the pricing was competitive. The delivery was within just a few days. The truck arrived during the scheduled delivery window, and the two gentlemen handling the delivery couldn't have been nicer or more helpful.
Lisandro R
March 28, 2026
Better stores to buy out there
I bought my main four kitchen appliances there. I accepted an open-box refrigerator for a fair discount after inspecting the “defect” they mentioned — a small scratch near the bottom. However, after installing the appliances, I noticed the freezer wasn’t cooling properly. I contacted them, and after a technician’s visit, they determined it needed to be replaced. But I had to pay the price difference for a new one because I refused to accept another open-box unit without seeing it first (which I later found out had actually been a display model).I had to deal with a salesman who was inflexible and arrogant — he wouldn’t even let me speak until he finished his entire speech. Eventually, after contacting customer service, I ended up paying an additional $200 for the replacement. I just wanted it resolved, so they finally replaced it — after a week without a freezer and no compensation for the food I lost.I hoped that would be the end of it, but unfortunately not. A couple of days later, the dishwasher stopped working. I chose ABT for the service because the OEM technician had a one-day longer wait, which I now regret. The first technician came on Tuesday just to check what parts were needed — he didn’t have any with him. The second technician arrived on Saturday, cranky and dismissive, blaming the electrician’s work simply because he didn’t understand newer wiring methods. He even cut the dishwasher wire after failing to disconnect a Wago 221 connector (he didn’t know you have to lift the lever). Later, he discovered the real issue was a faulty main board, which was replaced, but now I have a refurbished dishwasher for the price of a new one. He never apologized or showed any willingness to learn how the connector worked — he just looked away when I tried to show him. I wasn’t trying to argue, only to teach him something that might make him a better professional.I won’t buy from them again. For less money, I could have bought the same appliances elsewhere with far less hassle. In total, I had to deal with five service visits, each requiring me to be available starting at 7 AM just for them to call and say when they planned to come.
Terry
March 28, 2026
Delivery was a breeze
Delivery was a breeze. Professional, pleasant and knowledgeable. Great installation and clean up.
Phil
March 27, 2026
Always good pricing and great service
Always good pricing and great service
Leo Costa
March 25, 2026
Bought my breville espresso machine…
Bought my breville espresso machine here, was happy to receive actual human customer support assistance.Super recommended to buy small kitchen appliances from these guys.
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