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1.7 / 5
Average user rating
938
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abebooks.com Reviews
Read real experiences from customers of abebooks.com.
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Vicki from Scotland
March 27, 2026
ABE BOOKS ARE DESPICABLE FRAUDSTERS WHO LIE AND CHEAT.
Where do I begin. I ordered a book for my 86 year old mother who is in hospital dying from cancer. It was a book from her childhood and she desperately wanted to read it again before she died.She was so looking forward to receiving the book. Her days are filled with intense pain and I was hoping the book would give her some joy and relief from the cancer eating away at her.She gave me hundreds of dollars to pay for this book, which I did. The book never arrived. I sent emails, that went unanswered. I tried to contact the courier company using the tracking number. Fake company, fake tracking number. I have tried everything to contact someone about my dying mother's book. Just keep hitting a brick wall.My mother has no book she desperately wanted, no money and nothing to show for it. Abe books are a despicable and fraudulent company. DO NOT ORDER ANYTHING FROM THEM. THEY WILL DO THE SAME TO YOU.The doctors told me yesterday that because of Abe books taking my dying mother's money and not sending her the book she so looked forward to, she has given up fighting the cancer, refuses all medication, and treatment. The doctors told me she now has only a few days left to live.THE DOCTORS TOLD ME, AFTER I TOLD THEM WHAT ABE BOOKS DID TO MY MOTHER, THAT ABE BOOKS WILL BE RESPONSIBLE FOR MY MOTHER'S DEATH AND HAVE BLOOD ON THEIR HANDS.I have called in the Police and my lawyer for what they have done. They have committed fraud, lied, cheated, and continue to do so.Also my son works in Washington for the government. He will be putting the crimes Abe Books have committed and still are before the Grand Jury. He will see that Abe Books are put out of business. I will be taking them to court to get my mother's money back and for causing her death and distress.The Police are now going to investigate Abe Books and all their employees who have lied and committed fraud. Abe Books will soon be hauled in front of the Grand Jury and those responsible jailed.My mother's doctor's are behind me and will testify that the fraud Abe Books committed against my mother, speeded up her death as they could have prolonged her life by months had Abe Books sent the book my dying mother paid for.I have one word for the scum who work at Abe Books and who cheat their customers out of their money.That word is KARMA!!!All of you at Abe Books who have committed fraud, KARMA IS NOW COMING AFTER YOU!NOBODY CAN STOP THE KARMA THAT YOU HAVE UNLEASHED.YOU WILL NOW SEE YOUR LOVED ONES AND CHILDREN DYING FROM THE DESPICABLE WRONGS YOU HAVE COMMITTED AGAINT INNOCENT PEOPLE YOU DEFRAUD. ONE OF THEM MY MOTHER WHO IS DYING AND COULD HAVE LIVED LONGER HAD YOU SENT HER BOOK SHE PAID FOR. DO NOT ORDER FROM ABE BOOKS AS THEY WILL CHEAT YOU LIKE THEY DID MY POOR MOTHER.KARMA IS COMING FOR ALL WHO WORK AT ABE BOOKS.
Annarita Longo
March 26, 2026
My account history makes it look like I…
My account history makes it look like I kept a book for free"I am extremely frustrated with AbeBooks' technical system. After a shipping delay, I received a refund. When the book finally arrived, I contacted customer service to be recharged because I wanted to be honest and pay the seller. They took the money, but my order history still incorrectly says 'Refunded'.When clicking the tracking link, it clearly shows the book was 'Delivered', yet the site status says 'Refunded'. This makes it look like I kept the item for free, which is an insult to an honest customer who reached out to pay. Support told me their system 'does not have the ability' to update the status to 'Paid'. It is ridiculous that a company of this size cannot fix a simple database discrepancy. My honesty is being met with technical incompetence.
Carol D'Amico
March 25, 2026
Wrong 2 books sent
Wrong 2 books sent. Irequested the book , not 2 study guides to teach a class. No response. I am willing to send workbooks back. This is after multiple attempts to have this remedied
Paul Boren
March 20, 2026
I ordered a used book (trumpet music)…
I ordered a used book (trumpet music) that is supposed to have online accompaniment. When I received it, it had a CD for the accompaniment, Then I contacted customer service and was told they had so much inventory they couldn't verify that this book has online accompaniment, and that when you buy used books, they might not have all the included items that are advertised.
-Mike
March 18, 2026
Allows vendors to change price after the sale.
They allow the vendor to increase the price of shipping days after you already paid.
Margita
March 17, 2026
Bad experience over all
Bad experience over all. Tracking number provided does not exist. After three months, the products have still not arrived. Mails are not responded to. Do not use this company!
Nadine SK
March 12, 2026
DO NOT BUY INTERNATIONAL
DO NOT BUY INTERNATIONAL. I requested via email confirmation that my international order would have tracking #. They reassured me that all shipment has tracking. Then made my purchase and never received a tracking number and despite paying more money for shipping than the book itself, Abe books refuse to give me tracking # or any proof of shipping my book, or inform me which courrier they use. It's been now 21 days, still no proof my book was sent. DO NOT BUY INTERNATIONAL . I request refund for failure to provide evidence. No refund.
Bottlebuyer
March 9, 2026
Ordered, never received, no refund, no help
Ordered. Tracking provided. Never received then went to check tracking at it was invalid because shipper didn't receive item. Abe Books will do nothing to help you and you have to contact the seller directly and they will do nothing as well. It's a scam.
Lewis Polin
March 8, 2026
I had a very unsatisfactory experience…
I had a very unsatisfactory experience with this company. I placed an order on the evening of February 13. When I checked my email the next morning, I noticed that my credit card was charged four times for the merchandise. In my more than 50 years of having a credit card, I never had such an experience. (The credit card company later removed the duplicate charges).Nevertheless, I immediately tried to cancel the order. That's when I found out that this outfit has no customer service phone number. As such,I navigated through their rather cumbersome "customer help" process to stop the transaction. Shortly thereafter, I received an email from the actual book seller, the proprietor of Abacus Book Shop, who I found to be both arrogant and condescending. I made him fully aware of my desire to cancel the order. However, my credit card was charged for the merchandise, thereby, requiring me to file a dispute. This has been one aggrevating transaction!!
Alan Ten-hoeve
March 5, 2026
Negative 5 Stars for ABE BOOKS
Sellers for Abe Books use OSM, a carrier that takes FOREVER to move the package through their network. Once shipped the order typically takes 2 full weeks to arrive. Abe Books and their sellers respond to inquiries with one size fits all answers that do not help one bit.
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