About REI

REI Co-op is all about sharing the joy of the outdoors. Since 1938, what began as a small shelf in a gas station has grown into a membership-based cooperative founded by outdoor lovers.

Today, REI brings a life lived outside to over 25 million members by offering quality gear, expert advice, rentals, and classes - all designed to make outdoor adventures accessible and meaningful. Their values - cooperation, care for the planet, and a love for outdoor living - shine through everything they do.

Redeeming Your REI Promo Code

  1. Head over to rei.com to shop for outdoor gear.

  2. Browse or search for products and add them to your cart.

  3. When you’re ready to pay, click the shopping cart in the top right corner and select “Proceed to checkout.”

  4. Next, sign in to your REI Co-op account or continue as a guest.

  5. On the “Review and Pay” page, scroll down and click “Apply a coupon.”

  6. Type your REI promo code in the box and click “Apply.”

  7. If it’s valid, your discount will be applied to your REI order automatically.

What To Do If Your REI Promo Code Isn't Working

  • Double-check that you entered your REI promo code correctly.

  • Make sure your order qualifies for the minimum spend or other requirements.

  • Confirm that the coupon you picked is still active and hasn’t expired.

  • If it still doesn’t work, try another REI promo code from Retail Coupons.

Relaxing in a red hammock among the trees
Relaxing in a red hammock among the trees (Image: REI)

Combining REI Coupons

REI does not let you stack coupon codes. But you can still use a promo code together with a gift card in the same purchase.

What Is the REI Return Policy?

REI has a really generous “100% satisfaction guaranteed” return policy. If you’re an REI Co-op member, you can return most items within one year of purchase, while non-members have up to 90 days.

Outdoor electronics, like GPS devices or bike trainers, come with a 90-day return window for everyone. If your gear turns out to be defective or damaged, REI will happily replace it or issue a refund as long as you report the issue within a year and provide proof.

Keep in mind that some items - such as final sale products, dirty or heavily used gear, and Re/Supply store items - cannot be returned.

What You Need to Know About REI Co-op Member

Little gold coin, big impact? That’s possible with an REI Co-op Membership. Joining the REI Co-op requires a one-time $30 fee, giving you lifetime access—no renewals needed. You’ll also earn a 10% Co-op Member Reward each year on eligible purchases, making it easier to save on future adventures.

You’ll also get free U.S. standard shipping, access to exclusive member-only offers, and the chance to buy, trade in, or refresh used gear through REI’s Re/Supply program.

On top of that, your membership helps support outdoor stewardship and community initiatives, so you’re part of a group that loves and protects the outdoors as much as you do.

REI Customer Service

You can reach REI customer support through live chat or by calling 1-800-426-4840. Their team is available Monday to Friday from 6:00 a.m. to 8:00 p.m. PT, and on weekends from 8:00 a.m. to 5:00 p.m. PT. If email works better for you, just head to the Contact Us page to send REI a message.