About Nutrafol
Nutrafol is a brand known for its scientifically backed approach to thinning hair, offering clinically tested nutraceutical supplements that target various root causes of hair growth issues, such as stress and hormones. Their products are made with potent, medical-grade botanical ingredients and are 100% drug-free.
Nutrafol has specialized formulas for women at different life stages, including those aged 18-44, women 45 and older, and postpartum individuals. To achieve continuous results and cost savings, the company recommends a subscription model, emphasizing the importance of long-term commitment.
How to Redeem Nutrafol Promo Codes
- Select your desired hair wellness product and add it to your cart.
- Proceed from the cart summary to initiate the full checkout process.
- Navigate to the payment page or the designated billing summary screen.
- Locate the field specifically marked “Add a Discount Code.”
- Type or paste code into the provided box.
- Click Apply to instantly apply the discount to your total.
Nutrafol Return Policy
If you find yourself less than completely satisfied with your order, the brand offers a clear refund policy. You may receive a full refund or arrange an exchange for the product up to 30 days following the date your order was delivered.
Any item submitted for a return must be in the identical physical condition it was received in and enclosed within its original brand packaging. Customers are required to initiate and manage their return request directly through the designated online portal.
Nutrafol Shipping Policy
For US customers, all recurring subscription orders qualify for complimentary shipping, guaranteeing a seamless delivery experience at no extra cost. One-time purchases, however, will be subject to a separate shipping fee.
International purchasers are strongly advised to contact the Customer Experience team before finalizing an order to discuss available shipping options and to clarify potential customs duties or delays, as the brand is not responsible for these external charges.
Contact Nutrafol
Customer Support Hotline: You may call or send a text message to the team at (888) 454-3320.
Support Email: For general inquiries, account management questions, or detailed return instructions, reach out via email to support@nutrafol.com.
Operating Hours: Customer support agents are available to assist you via phone or live chat Monday through Friday, 9:00 AM to 9:00 PM Eastern Time (ET).
FAQs
1. Can I change the products in my subscription?
Yes. Your hair growth needs may evolve over time, and your regimen should adapt alongside them. You have full control to make changes by logging into your account and selecting either the "Manage Subscription" or "My Nutrafol" section. From there, you can utilize the "Add/Remove products" feature to adjust your order.
2. Does Nutrafol offer a price adjustment policy?
No. Nutrafol does not currently provide a formal price guarantee or a price matching policy. While the company frequently offers competitive promotions and savings strategies (especially through its multi-month subscription tiers), they do not offer retroactive refunds for price differences if an item's cost is reduced following your purchase.
3. I need to change my delivery address, but I've already been billed for the upcoming order. Can I still make the necessary change?
No. If an order has already completed the internal processing stage before you successfully update your shipping address, that particular shipment will unfortunately still be routed to the previous location.
To avoid this issue, it is critical that you contact the Customer Experience team as soon as possible via phone or chat if you realize you need to modify your delivery details immediately after placing or being billed for an order.
