How to Redeem New Era Discount Codes
- Browse the New Era website and add the gear you want to your shopping bag.
- Click on the shopping bag icon and then "Checkout" to go to the payment page.
- On the checkout page, you will see a box labeled "Discount code or gift card".
- Enter your New Era discount code into the box and click "Apply".
About New Era
New Era Cap Company, Inc. was founded in 1920. Its brand story took a monumental turn in 1934 when it began creating baseball caps for the Cleveland Indians, eventually becoming the exclusive on-field cap for Major League Baseball (MLB) in 1993.
This solidified its place not just as a headwear manufacturer but as an integral part of American sports history and a symbol of authenticity. Today, New Era's hats are not just worn by athletes; they are a staple of street fashion and personal expression.
As the official on-field cap provider for Major League Baseball, the National Football League (NFL), and the National Basketball Association (NBA), New Era holds an exclusive position in the sports world.
By seamlessly blending sports heritage with modern street style and collaborating with popular brands and artists, New Era has built a powerful brand legacy that appeals to both dedicated sports fans and fashion-conscious consumers worldwide.
New Era Return Policy
New Era offers a customer-friendly return policy to ensure your satisfaction.
You have 60 days from the date of purchase to return any item you are not happy with for a full refund.
To be eligible for a refund, all returned items must be unworn, unwashed, and in new condition. All original tags, stickers, and any special components (like pins) must be included with the return.
You can expect your refund to be issued within 10 business days of the return being received at the New Era warehouse. The refund will be credited back to your original method of payment and may take an additional 2–3 business days to post, depending on your financial institution.
Note that some sale items may be marked as "final sale" and are non-returnable. This information will be clearly stated in the item's description and on your order confirmation.
New Era Customer Care
You can reach customer support by clicking the "Help" button located in the bottom right corner of the page on the New Era website or by emailing them at questions@neweracap.com.
Or contact them via social platforms: Facebook, Instagram, X, TikTok
FAQs
1. How can I exchange an item?
New Era does not offer direct exchanges at this time. However, you can return the unwanted item for a refund and place a new order for the item you desire.
2. How do I return an item I received as a gift?
Refunds can only be issued to the original form of payment. If you received an item as a gift, the refund will be credited to the account of the original purchaser.
3. Can I return a New Era product purchased at a retail location through the website?
No, New Era's website can only process returns for items purchased directly through neweracap.com. Items bought at other retail locations must be returned to the original place of purchase, in accordance with that retailer's return policy.
