About HelloFresh

HelloFresh was founded in 2011 with the goal of making home-cooked meals accessible to everyone. Starting as a local project with pre-portioned ingredients, it has grown into the world’s largest meal kit service, operating in 18 countries and delivering over a billion meals globally.

Despite its scale, HelloFresh's core philosophy remains: to simplify the process of preparing delicious, high-quality meals. The service focuses on affordability and convenience, providing time-saving meals for varied lifestyles and budgets.

By using a sustainable, direct-to-consumer model, it can help reduce your carbon footprint by about 31% compared to traditional grocery shopping. The company is dedicated to offering peak produce and a diverse menu that fosters family bonding through cooking.

How to Redeem HelloFresh Discount Codes

  1. Go to the "Our Plan" page after choosing your meal preferences.
  2. Scroll down the subscription page until you find the box for promo codes.
  3. Enter your valid HelloFresh discount code in the box.
  4. Click the "Apply" button to see the discount reflected in your total.

Essential HelloFresh Policies

Shipping and Delivery Fees

All deliveries incur a shipping cost, determined by your location and the size of your weekly order. This fee ensures the freshness and prompt delivery of your perishable ingredients. The specific shipping amount will be clearly displayed when you select your plan and finalize checkout.

Returns and Refunds for Box Issues

Due to the perishable nature of the food items, HelloFresh does not accept physical returns for meal kits. However, if your box arrives with damaged or missing ingredients, or if you encounter any quality issues, you are entitled to a resolution.

Contact Customer Care immediately with your order details to request a replacement item, account credit, or refund. Prompt notification is required to ensure a satisfactory outcome.

Subscription Modification Deadline

Your HelloFresh subscription is fully flexible, allowing you to skip a week, change your meal selection, or modify your box size. All changes must be made by 11:59 PM EST, five full days before your next scheduled delivery date. Missing this deadline means your pre-planned order will be processed, shipped, and charged to your account.

More Saving Tips at HelloFresh

  • Appreciation Discounts: Special groups like students, military members, nurses, first responders, and teachers can typically receive significant discounts—often 50% to 55% off the first box, followed by 10% to 20% off subsequent boxes for a set period.
  • Email Newsletter Sign-Up: Subscribing to their email list is an easy way to receive exclusive promotional codes, flash sales, and special offers directly in your inbox, sometimes including discounts up to 30% off initial boxes.
  • The “HelloFresh Market” Section: While not a traditional sale section, the Market frequently offers discounted bundles on add-ons like lunches, sides, and desserts, providing better value than purchasing them individually.
  • Mobile App Offers: Downloading the official HelloFresh app can grant access to exclusive promotions, such as 50% off your first box and sometimes a free item added to your box for a limited time.
  • HelloFresh Rewards Loyalty Program: Customers in certain regions (including the UK and Australia) can join the free “HelloFresh Rewards” program, which provides ongoing rewards like vouchers, free shipping, and box discounts for recurring orders.
  • Buy Now, Pay Later Options: You can split the cost of your order into interest-free installments using services like Klarna or Zip at checkout, making weekly budgeting easier.