About Finish Line

Finish Line has stepped up its game! Now a proud part of the JD Sports brand family, Finish Line is backed by a global leader in sports fashion.

This powerful connection gives you more advantages by unlocking exclusive access to global inspiration and the newest style trends.

The difference is clear: you get unified benefits, like the STATUS rewards program and easy returns across both JD and Finish Line stores, making your shopping experience seamless and rewarding.

Redeeming Your Finish Line Coupon

  1. Browse finishline.com to find the items you want. Once you see something you like, click “Add to Bag” on the product page.
  2. When you’re ready to check out, click the bag icon on the panel that shows up on the right side.
  3. In the Order summary, select “Coupon code” to open the input box.
  4. Type your promo code in the “Coupon Code” box and hit “Apply” to enjoy your Finish Line discount.

What To Do If Your Finish Line Coupon Isn't Working

  • Make sure you typed your Finish Line coupon code correctly.
  • Ensure your order meets any requirements, like a minimum purchase amount.
  • Be sure the discount code is still valid and hasn't expired.
  • If you're still having trouble, try a different Finish Line coupon code from Retail Coupons.

Combining Finish Line Coupons

Our research shows that Finish Line only lets you use one promo code per order. If you try to add another, it will replace the one already applied. Be sure to use the best Finish Line promo code for your purchase.

Finish Line Store

What Is the Finish Line Return Policy?

Finish Line makes shopping worry-free with free and easy returns. Most items bought in-store, on finishline.com, or through the app can be returned within 45 days if they are unworn, in original condition, with tags attached, or in the original box for shoes.

You’ll need your sales receipt or order confirmation, but if you don’t have one, Finish Line may still allow a return for store credit or an exchange at the lowest recent price.

In-store purchases can be returned at any Finish Line or JD Sports location in the U.S., while online purchases can be returned either in-store or by mail to the JD Finish Line warehouse.

Keep in mind, Finish Line inside Macy’s does not accept returns from Finish Line stores or online. Exchanges are available in-store only, and Finish Line reserves the right to limit returns or exchanges.

What You Need to Know About Finish Line Status Member

Ready to level up your sneaker game? Join the STATUS loyalty program for free and unlock a world of exclusive benefits!

You’ll immediately earn 10 points for every $1 spent in the General Admission tier, which you can redeem for Finish Line Cash and special rewards.

The real difference is STATUS Exclusive Access (SEA), giving you the chance to reserve the hottest product drops before launch day. Plus, spend $500 to reach A-List STATUS and earn 15 points per dollar, securing your spot for the most limited releases and VIP perks.

Finish Line Customer Service

For immediate questions, the Virtual Assistance chat and call service is available 24/7. If you need to speak with a live agent, you can call them at 1-888-777-3949.

Agent phone support is available Monday–Saturday from 8:00 AM to 9:00 PM EST. Live agent chat is available Monday–Friday from 2:00 PM to 6:00 PM EST.

Additionally, the Customer Care page provides links to easily Track Your Order, start a Return Your Order, or find answers to frequently asked questions related to STATUS, orders, and shipping.