Finish Line Origins

Finish Line, Inc. is an American retail chain that sells athletic shoes and related apparel and accessories. By 2018, Finish Line was acquired by JD Sports and joined its brand family, which is why Finish Line is sometimes referred to as JD Sports. This allows them to share resources, collaborate on marketing and product development, and leverage each other's strengths in different markets.

Do You Get Finish Line’s Price Matching Deals?

Unfortunately, the answer is NO. Finish Line has never offered price matching. Though, certain items were able to be adjusted in price before.

Does Finish Line Have A Price Adjustment Policy?

The answer is NO. They no longer have a price adjustment policy.

If a customer is unhappy with the purchase price, they have no option but to return the item and buy it elsewhere for the desired price. 

Finish Line does accept returns for FREE within 60 days of purchase.

Finish Line image

How To Get A Cheaper Finish Line Price Without Price Matching?

Aside from not having a price matching policy, you can still buy products at an affordable price in this retailer shop with:

1. Coupon Codes

Finish Line keeps a list of current promos up to date. At checkout, a free shipping voucher redeemable for any full-priced order over $30 is instantly added.

Finish Line may also provide discounts for special events or certain groups. Here are a couple such examples:

Military

$15 off any online order over $150.

Student

$10-$15 off a $100 purchase (this deal is not available all year)

Birthday

10%-20% off any order (must be a STATUS program member)

2. Sales And Promotions

Finish Line is no stranger to delivering specials and promotions all year round and on popular sale days. Lower prices are frequently seen in relation to:

  • Labor Day
  • Black Friday
  • Clearance
  • Mobile or online only sales
  • x% OFF items

3. Winner's Circle Membership

Although this is Finish Line's older rewards program, clients may still utilize their membership cards. When WC members present their membership cards at the checkout, they can earn points. For every 200 points earned, you will receive a cash gift card good for any purchase.

4. STATUS Program Membership

STATUS is Finish Line’s free membership program. Members earn points for every purchase - in store, online, or in the app.

  • General Admission: Earn 10 points per $1.
  • A-List (spend $500/year): Earn 15 points per $1.

()Points can be redeemed within a year.

How Do I Check The Status Of My Order?

You can track your order and shipped package a few different ways:

1. Email confirmation:

Step 1: Find your purchase ID at the top of your order confirmation email. 

Step 2: Enter it with your billing ZIP code on the “Track Your Order” form on Finish Line’s Customer Care page. 

If shipped, a clickable tracking number will appear to track the progress of your order shipment.

2. Finish Line’s official app:

Step 1: Sign in online or in the app to view your order history and details. 

Step 2: Click “Track Your Order” on Finishline.com.

Tracking in the app is available only for purchases made as a registered user.

Note: Finish Line may limit product quantities per order and cancel orders exceeding limits. Delivery times include order processing plus carrier transit time, varying by destination. Business days are Monday - Friday, excluding holidays.

FAQs

1. What If I Receive The Wrong Item Or My Order Is Missing an Item?

Track your order on the app. Because Finish Line ships items from its warehouse, orders may be completed in multiple shipments. Or contact Finish Line’s Customer Care for instructions on returning the incorrect item and requesting shipment of the correct order.

2. Do They Offer A Refund If You “Never Received An Order”?

It will really depend if the order is marked as delivered by the courier. If this is delivered, there’s no refund since it is the courier's fault. You can request the courier a refund. 

3. How To Get In Touch With Finish Line’s Customer Care Faster?

Email: customerservice@finishline.com (faster)

Contact number: 888-777-3940 (expect longer waiting time)

4. My Coupon Isn’t Working

Make sure the item is NOT on the current list of coupon exclusions. Or verify that your shopping bag meets the terms and conditions of the coupon.

Contact Customer Care if you need assistance if your coupon is still not working.

Conclusion

In summary, the question “Does Finish Line price match?” has been asked by many shoppers over the years. Unfortunately, Finish Line does NOT offer price matching or price adjustments. For faster support, it's best to contact customer service by email, as phone wait times can be long. To get the most value from your shopping experience, keep an eye on their latest promotions and take advantage of exclusive deals. For additional savings on Finish Line products, consider checking out RetailCoupons.