About Disney Store
The Disney Store is recognized as the official source for authentic Disney merchandise for fans of every age. Their difference lies in a deep commitment to quality; every item is thoughtfully created and brought to life using the best materials, ensuring a lasting, magical product.
Furthermore, the store is known for its unique offerings, regularly featuring special edition products and collections exclusive to them. This focus guarantees they connect guests to their beloved characters with products that are both genuine and distinctive.
Redeeming Your Disney Promo Code
- Shop at disneystore.com for clothing, toys, collectibles, accessories, and more. When you find an item you want, click “Add To Bag” on the product page.
- Next, click “My Bag” in the top-right corner to view your shopping summary.
- Scroll down until you see the box labeled “Promo Code” at the bottom right.
- Type your Disney promo code in the box and click “Apply” to get your Disney Store discount.
What To Do If Your Disney Promo Code Isn't Working
- Make sure you typed your Disney promo code correctly.
- Ensure your order meets any requirements, like a minimum purchase amount.
- Be sure the discount code is still valid and hasn't expired.
- If you're still having trouble, try a different Disney promo code from Retail Coupons.
Combining Disney Coupons
Our research shows that you can stack or combine discount codes on your Disney Store order.
But be careful, some coupons may not work together – for example, a 10% off your total order and a 15% off one item might not apply at the same time.
Try different code combinations to see what gives you the best deal. Don’t forget to sign up for the Disney Store email newsletter to get exclusive offers sent straight to your inbox.
What Is the DisneyStore.com Shipping Policy?
DisneyStore.com offers several options for getting your magical items delivered, with shipping costs based on the total order value. For most items, Standard Delivery is expected to arrive within 3–5 business days.
If you choose a personalized item, you should allow a slightly longer timeframe of 1–2 weeks for standard shipping.
If you need your order faster, you can opt for Express Delivery options, including Next Day and 2-Day shipping, for an extra charge.
It is important to know that Express Delivery is not available for P.O. Box, APO/FPO addresses, or international shipments. International shipping is also not available to many countries due to new tax laws.
Finally, for international orders, the cost of duties and taxes is the responsibility of the recipient.
What Is the DisneyStore.com Return & Exchange Policy?
If you need to return or exchange an item purchased from DisneyStore.com, you generally have 30 days from the shipping date to do so.
The merchandise must be returned NEW, in its original condition, with all original tags and tickets attached, and in the original unopened packaging. Returns will not be accepted if the item has been used or worn.
For a refund, you will receive the full purchase price back to the original form of payment. If the original card is no longer valid, you will be issued a Merchandise Credit.
Items bought as a gift will receive a Merchandise Credit for the full price.
Keep in mind that certain items cannot be returned, including Limited Edition items, Personalized or Customized merchandise, and items marked “All Sales Final” or similar language.
Also, note that returns or exchanges will not be accepted for items purchased at Disney Parks and Resorts retail locations.
Disney Customer Service
For immediate help, you can use the Virtual Assistant on the website by clicking the chat icon in the bottom right corner of your screen.
If you prefer to speak with a Cast Member, you can call them at (800) 328-0368 for calls within the United States.
If your question is not urgent, you can send an email to guest.services@disneystore.com. The Cast Members are available by phone on Monday through Friday from 7:00 AM to 11:00 PM CST, and on Saturday and Sunday from 9:00 AM to 5:30 PM CST.
