About Caraway
Caraway is on a mission to raise the standards of home goods by crafting beautifully designed, non-toxic kitchenware. The brand was founded after its owner accidentally overheated a non-stick PTFE (Teflon®) coated pan and experienced the resulting "Teflon® Flu."
Caraway's core philosophy is to provide kitchenware without chemicals. Their products feature a ceramic coating that is free from PTFE, PFOA, heavy metals, and other potentially harmful materials. Simple, sustainable, and thoughtfully designed, Caraway products make cooking easier, healthier, and safer, making them a popular choice for modern kitchens.
How to Redeem Caraway Coupon Codes
- Shop for your non-toxic cookware or bakeware and add all items to your cart.
- Click on your cart and proceed to the checkout page.
- Look on the right-hand side of the order summary for the field labeled “Discount code or Gift card.”
- Enter your code precisely and click "Apply." The discount will be reflected in your total price immediately.
Caraway Return Policy
You have 30 days from the date of delivery to return the item(s) for a full refund. The return must be initiated and shipped back within this 30-day period.
Returns are FREE. Caraway will provide a prepaid return label via the online return portal.
Once the item(s) are received and inspected, the refund will be processed to your original payment method within 7 business days.
Bulk purchases/wholesale orders are final sale and not eligible for return. Gift card purchases are also final sale.
If you receive a damaged or defective item, contact customer service immediately. Caraway will arrange for a free replacement or a full refund, including return shipping costs.
More Ways to Save at Caraway
- Shop at the Bundles Section: The best way to save is by purchasing sets. The Bundles section offers significant discounts over buying individual pieces.
- Military, Student, & Community Discounts: Caraway offers special savings and cash back offers for members of the Military, Students, First Responders, Teachers, and Nurses through verification platforms like ID.me and GOVX.
- Email Sign-Up Perk: Subscribe to the Caraway newsletter to unlock free shipping on your next order (over $90) and receive early access to new collections and exclusive offers.
- Buy Now, Pay Later (BNPL): Caraway partners with popular BNPL services. You can select Affirm, Afterpay, Zip (formerly QuadPay), or Sezzle at checkout to split your purchase into four interest-free payments or monthly installments.
Contact Caraway
If you have any questions about your order or need assistance with a return, you can reach the Caraway customer service team:
- Email (General/Support): hello@carawayhome.com
- Email (Returns/Bulk Orders): help@carawayhome.com
- Phone (US): +1 (914) 809-0497
- Live Chat: Available on their website for quick assistance.
FAQs
1. Can I modify or cancel my order?
Yes. Orders can be canceled or edited within 60 minutes of being placed. You can make changes yourself through the Order Status Page or use our live chat for quick assistance. After 60 minutes, your order will have completed processing and can no longer be modified. If this is the case, please use our Returns Portal to initiate a return.
2. Can I exchange my items?
Caraway handles exchanges primarily through its Returns/Exchanges Portal. If you wish to swap your product for a different color or set, you will typically initiate a return and then place a new order for the desired item.
3. Does Caraway offer a price match or price adjustment policy?
No. Caraway does not appear to have an official price match or price adjustment policy for its own website sales or sales from other retailers.
